Got a question about our bars or need help with your order? We’ve got you!
Are your bars available outside the US?
Sorry, no. Currently we only ship to the US. But we will be in Canada, Europe and Australia soon.
How can I track my order?
As soon as your order is shipped and a tracking number becomes available, you will receive an email notification from us containing your tracking number. You can also access it by logging into your account at https://shop.humanfoodbar.com/my-account/.
If your tracking number indicates a delay of more than one week, we will send you a replacement order. In this case, please provide your order number and tracking number through the contact form.
Please note that if your package was shipped via UPS and is listed as delayed, you can submit a request to locate it even if it has been less than a week. Unfortunately, we cannot do this for you. We suggest submitting the location request as soon as you notice a delay, as this is typically the quickest way to locate and deliver your bars.
What's your return policy?
If you don’t like our bars for any reason, we will refund you in full. All you have to do is mail back the remaining bars. We will pay for return shipping. We’ll send you a mailing label, and once we recieve the remaining bars your refund will be processed.
Can I buy HFB in stores?
Not currently. These bare are quite expensive to make and selling them directly to you is the best way to keep prices down, since all stores take a big cut. We may start selling in stores once we are manufacturing at a very large scale.
When will there be more bars for sale?
The next shipment arrive in the middle of July. We started in March but turns out it takes super long to manufacture bars. Sorry!
If you live in the US, fill out the form on this page to get notified: https://shop.humanfoodbar.com/shop/