Refunds and Returns

Eligibility for Returns:

Please note that we cannot restock opened items. As a result, we accept returns under specific conditions:

• If you purchase multiple boxes of different flavors, you can return them for a full refund provided only one box has been opened. All other boxes must remain unopened and in like-new condition.
• If all boxes have been opened, we can only issue a refund for one box.

Sampling Before Buying:

• To explore different flavors without committing to full-size boxes, we recommend purchasing our sampler trial pack.

Return Time Frame:

• Due to the perishable nature of our bars, returns must be mailed within 30 days of receipt.

Shipping Costs:

• Customers are responsible for covering the costs of return shipping. As our food products cannot be restocked, returning items results in a significant loss for us. We will donate the unopened bars to charity. We appreciate your understanding.
• Due to the amount of money we lose on returns, refunds will be for merchandise only and do not include your initial shipping costs. 

How to Process a Return:

1. Email [email protected] providing your name, email, order number, and reason for return.
2. We will provide you with a Return Merchandise Authorization (RMA) number and our return address.
3. Pack the remaining bars and include a copy of the receipt inside the box. Make sure the RMA number is clearly written on the receipt.
   • You can use the packing slip that came with your order. If you misplaced it, simply print the receipt we emailed you post-purchase.